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                    Mentoring
               Training Course
Every organisation needs some form of career development programme to produce a succession of motivated, upward moving employees.

Mentoring is the process of preparing staff for future change. It is often referred to as a journey of prompted discovery. An effective mentor will be looking at longer term career development and helping to improve leadership development and the retention of key people.

This course enables delegates to develop the skills of a mentor so they can bring the best out of their staff. Each delegate is given a handbook of key points from the course and advice from experienced mentors. They will have everything needed to prepare for their meetings with the mentee.

These are the interesting points covered in the course handbook:

  • Potential Benefits of Mentoring
  • Between First and Second Meetings
  • Mentor Qualifications
  • The Second Meeting
  • The Role of a Mentor
  • The Experiential Learning Cycle
  • Mentoring Skills
  • Model Discussions
  • Avoiding the Pitfalls
  • Frequent Questions asked by Mentors
  • Mentor versus Manager
  • Duration of Mentoring
  • Mentor versus Coach
  • End of the relationship
  • The Role of the Mentee
  • More than one mentee at a time
  • Mentee Qualifications
  • Using The GROW Model
  • Mentoring Outcomes
  • Outcome Orientation
  • Phases of Mentoring Relationships
  • Creating SMART Action Plans
  • Meeting Suggestions
  • The skills of giving Feedback
  • The First Meeting
  • Avoiding Problems

  Feedback from Course Delegates

  “Good course that was general enough to be applicable to our organisation but specific enough to provide practical
  help. The course will enable me to amend our mentoring policy."
                        R. Rosier - Balfour Beatty

  “Very useful course which will result in a professional and high performing mentoring scheme within the Metropolitan
   Police Service."
                                                                                            Senior Officer - Metropolitan Police

  “An enjoyable course with good content - I now have a good understanding of the role of a mentor. The tutor was very
   relaxed and informative."                                                                                 B. Riley - PPG Industries

  “The trainer built a good rapport with the group and the delivery was clear and understandable - a good mixture of
  information and topics. The handout will be useful."
                                          P. Lovering - EADS

  “A very good course. I now have a structure to apply the process of mentoring. Having a framework has given me
   confidence in the methods I will use."
                                                             C. Bartlett - SCA

  “The course was most enjoyable. The tutor was flexible and simply explained utilizing good participant co-operation."
                                                                                                                       G. Wallbridge - Armstrong Learning

Download example pages from the Mentors Workbook

The latest form of mentoring is reverse mentoring or 'mentor up' as it is also known. With this a younger or less experienced person helps a more senior manager gain insight into areas, such as computers and changing IT technology, changing mindsets and expectations of the younger generation, new business concepts, etc. The traditional one-way street becomes a two-way thoroughfare where employees of all ages can learn from each other. For more information on reverse mentoring click here Reverse Mentoring

“The most powerful stimulus for changing minds is not a chemical or a baseball bat, it is a word.”    George A Miller

Who will benefit: Middle and Senior Managers

Duration: 1 day

By the end of the mentoring training course delegates will be able to...

  • appreciate the benefits of mentoring
  • understand the role and practice the skills of an effective mentor
  • demonstrate the difference between a coach and a mentor
  • build rapport and create a development environment
  • define preferred learning styles - understand how people learn
  • assess individual needs
  • avoid barriers to learning
  • give appropriate feedback
  • handle resistance to constructive criticism
  • use effective probing and questioning
  • practice reflective listening
  • get the trainee to review themselves objectively
  • set effective action plans
  • develop the performance of individuals


Elite Training European Limited is a leading UK provider of supervisory skills training courses. We are based in Suffolk - within easy travelling distance of Buckinghamshire, Cambridgeshire, Essex, London, Hertfordshire, Kent, Norfolk, Northamptonshire, Surrey and Sussex. We will be pleased to arrange a course anywhere in the UK or Europe.

Our courses consist of 'In-Company' training; we visit companies’ premises or hotels and run courses according to company and staff needs.

We do not run training courses for people from different companies to attend. However, we do run courses consisting of one or two delegates. This enables us to move at the pace of the delegates (as fast or slow as necessary; as deep into the subject as appropriate, and with as much development as possible).

To see why other companies choose us, and for examples of costs, availability, course trainers, etc., please visit our >> Home Page        Select Another Course

For further information please contact:

Liz Garrard
Elite Training European Ltd
3 Parkers Place
Martlesham Heath
Ipswich
IP5 3UX
UK

Telephone (01473) 610320

Email: courses@elitetraining.co.uk

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