Terms Conditions and Legal

Terms and Conditions for Business Games

Customer Support
If you need any assistance please contact us

We cannot be held liable for any loss or damage arising from a failure to deliver our product(s) on any particular date.

Payment
Unless previously agreed in writing, payment is to be made before the game will is dispatched.

Ownership of the game shall not pass to you unless and until have received payment in full (including VAT where appropriate). This means that you cannot use the game until payment in full has been made.

VAT (Value added Tax)
VAT at the standard UK rate will be added for orders from all countries in the European Union (EU). Orders from countries outside the EU will not be charged VAT.

Import Tax
Please note that importation tax may be applied to orders that are outside of the UK. This is dependent on each countries importation rules. Any questions should be directed to the receiving countries tax body.

Refunds Policy for the training activities and business games that we sell
We hope you that will be delighted with your purchase from Elite Training. However, you have the right to a full refund within 10 days of receipt if the goods do not live up to your expectations.

The product(s) needs to be in perfect condition and in its undamaged, original packaging. We cannot refund or exchange anything that has been used.

Please return the goods and original packaging in unused condition to:
Elite Training European Ltd, 3 Parkers Place, Martlesham Heath, Ipswich, Suffolk, IP5 3UX, England.

Return postage, packing insurance and direct costs cannot be refunded. Please keep proof of postage to facilitate claims should goods be lost in transit.

Accuracy of Contents
We use reasonable care and skill in compiling the content of this site but we accept no responsibility or liability for any inaccuracy, errors and omissions. Whilst we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered then you will be informed as soon as possible and given the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.

We reserve the right to change our terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to check these terms and conditions on each occasion you use this website. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

Copyright and General
All games we sell are protected by copyright law. When you buy one copy of a game you/your organisation buy the licence to run the activity as many times as you wish, with the number of teams stipulated in that pack. You can re-order the consumables for that pack.

If you wish to run the simulation with more teams per session you need one or more additional packs – thereby giving you the licence to run it (and re-run it) with the bigger groups.

The legal ownership and any copyright or other intellectual property rights on this website and brochures its design, text, graphics and all other material on this website or in our brochures shall belong to Elite Training European Limited always, unless otherwise stated.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Northgate Training's prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

While every effort is made to ensure that information contained in this brochure and website is correct, Elite Training European Limited makes no warranty express or implied as to the nature or accuracy of any such material to the extent permitted by applicable law.

We have taken all reasonable care to ensure that all material in this brochure and website is original, or is in the Public Domain, or used with the permission of the original copyright owner. However, many ideas and practices have become widely known and used within the training profession and their origin is not always possible to trace. If any person believes that material for which they own the copyright has found its way into this brochure or website without permission, please contact Elite Training European Limited who will act in good faith to investigate and put right any unintentional infringement.

We have acknowledged the authors of the quotations when they are known. We mean no offence to others not named, so if you know the name of the owner or author, please let us know and we will amend or remove them from our brochure and website.