Assertiveness should not be confused with aggression because aggressive people adopt a ‘I win - you lose’ mentality to achieve their objectives. The aim should be to solve the problem and get the best result.

Delegates learn how to deal with issues, instead of emotions in an assertive confrontation and the most effective way to ask for what they want. They also learn the various approaches to deal with conflict and why our actions affect others behaviour (Transactional Analysis).

Our assertiveness course contains many practical hints and tips to help you get your message across in a more confident manner, and will enable you to feel more comfortable with your own ability to say yes or no when you mean it.

We will help delegates increase work effectiveness and productivity, achieve greater control of their daily activities and overcome work stressors.

A lack of confidence means a drop in performance; this causes a lack in confidence, and so on... Learn how to stop this process now.

We believe that learning should be enjoyable and interesting. This is why we use a training activity called “The Assertiveness Game” as part of the course. This training resource helps delegates to discover the difference between assertive, passive and aggressive behaviour and when it is appropriate to use assertive behaviour.

Click here to see details of the Assertiveness Game

Download a PDF file on the Assertiveness Game

Who will benefit: Anyone wanting to develop personal effectiveness by being assertive.

Duration: 1 day

By the end of the assertive training course delegates will be able to...

• use assertive behaviour rather than aggressive or passive behaviour
• analyse the styles of behaviour and know how to respond to them
• say no without feeling guilty
• face the behaviour of others - know how to prepare, what to do and say
• handle put-downs and a domineering personality
• use appropriate verbal and non-verbal behaviour in different situations
• appreciate the benefits of assertiveness
• use your enhanced feelings of self-confidence in a productive manner.

“No one can make you feel inferior without your consent.”    Eleanor Roosevelt

Our courses consist of 'In-Company' training; we visit companies’ premises or hotels and run courses according to company and staff needs.

We do not run training courses for people from different companies to attend. However, we do run courses consisting of one or two delegates. This enables us to move at the pace of the delegates (as fast or slow as necessary; as deep into the subject as appropriate, and with as much development as possible). These are not as expensive as you might think!

To see why other companies choose us, and for examples of costs, availability, course trainers, etc., please visit our >> Home Page        Select Another Course

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