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                 Letter Writing
               Training Course
Are your business letters brief, easy to read, have a clear layout, a proper sequence of ideas, and contain no jargon? If you are not sure then you need this course.

This course is for people who want to write clear, professional, easy-to-understand business letters and other short documents.

The course focuses on business writing skills, clear correct English and how to use Microsoft Word to quickly create professionally-looking letters.

If you have to answer letters of complaint you will find lots of information and guidance on how to effectively answer them.

The course tutor will be keen to discover the type of letters you write and the areas you would like to be covered. The course will then be tailored to meet your needs.

Through a combination of theory and exercises, participants will develop their writing skills to write letters that are easy to read and understand.

Delegates are issued with a workbook covering all aspects of the course. It is full of ideas, tips and practical examples on how to write letters.

Download some example pages from the course workbook.

“Excuse me for not answering your letter, but I’ve been so busy not answering letters that I couldn’t get around to not answering yours in time.”    Groucho Marx

Who will benefit: All staff that write clear, professional, easy-to-understand business letters.

Duration: 1 day

By the end of the letter writing training course delegates will be able to…

  • save time and increase your confidence in writing letters or reports
  • understand the importance of preparation and structure
  • describe the basic rules of writing : Accuracy, Brevity and Clarity
  • use an easy approach to writing with an appropriate language, punctuation and style
  • use a business writing style
  • use correct punctuation
  • use useful aids to writing
  • express yourself clearly
  • appreciate the benefits of handling a complaint effectively
  • avoid phrases that create a wrong impression
  • use appropriate steps when replying to letters
  • write letters that get results.

We also run report writing courses which can include letter writing skills. Click here to see details of this course.


  “The trainer was Mike - what a legend! Very friendly and explained grammer perfectly. Seeing how our letters and
   emails could be improved was most useful.”                       S. Palmisciano - National Association of Estate Agents

  “An excellent presentation, very interesting exercises; I would recommend this course. The material is superb and will    act as my bible.”                                                              B. Johnson - AirMiles

  “Excellent trainer and course. It was useful to see the work learnt in the morning applied to my company's letters in the    afternoon.”                                                                       S. Austin - Johnson Cooper

  “All aspects of the course were important and applicable in other areas of my job such as dealing with 'phone calls.
  Mick is a great tutor, very calm and outgoing. He fitted in with the team and helped us very much.”                                                                                                L. Ngalaba - London Mint Office

Elite Training European Limited is a leading UK provider of letter writing skills training courses. We are based in Suffolk - within easy travelling distance of Buckinghamshire, Cambridgeshire, Essex, London, Hertfordshire, Kent, Norfolk, Northamptonshire, Surrey and Sussex. We will be pleased to arrange a course anywhere in the UK or Europe.

Our courses consist of 'In-Company' training; we visit companies’ premises or hotels and run courses according to company and staff needs.

We do not run training courses for people from different companies to attend. However, we do run courses consisting of one or two delegates. This enables us to move at the pace of the delegates (as fast or slow as necessary; as deep into the subject as appropriate, and with as much development as possible). These are not as expensive as you might think!

To see why other companies choose us, and for examples of costs, availability, course trainers, etc., please visit our >> Home Page        Select Another Course
For further information please contact:

Liz Garrard
Elite Training European Ltd
3 Parkers Place
Martlesham Heath
Ipswich
IP5 3UX
UK

Telephone (01473) 610320

Email: courses@elitetraining.co.uk
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