Relationship Building Training

Building relationships with fellow employees and clients is an integral part of day-to-day life in the business world.

Description

Elite Training has over 25 years of experience delivering Learning & Development (L&D) courses to businesses – throughout this time, developing skills relating to building and handling relationships has always been a top priority for businesses globally, and for good reason.

All employees can benefit from relationship building training. A broad topic, we ensure that the course that we deliver reflects the roles and experiences of delegates, as well as the business that they represent. We can also place focus on particular areas that you feel are important for your staff.

Our training is interactive and engaging, so our trainers will use exercises, discussions and scenarios to help delegates to apply what they’ve learnt immediately. Those that attend our relationship building training course will leave with the skills to make building strong relationships a strength of your business.

WHAT YOU CAN EXPECT FROM OUR RELATIONSHIP BUILDING TRAINING COURSE

Deal with difficult people? Unfortunately, not all relationships are going to be positive all the time, but we can still improve them, even those relationships with difficult people. We’ll help you get to the root of their behaviour, and come up with a strategy for moving forward.
First impressions count. Whether you’re having a difficult conversation with a colleague or meeting with a new client, first impressions must be positive. We’ll cover verbal and non-verbal cues, and focus on the language you use.
Interact with people from different cultures? We’ll cover how differing backgrounds can impact communication, and how to build cross-cultural relationships with ease.
Tailored to you.While relationship building is an important part of business in general, the kind of relationships being built will differ between businesses. We’ll bear this in mind when putting together and delivering your relationship building course.
Expert Trainers. We carefully select course tutors who not only have a strong understanding of relationship building, but have been able to build positive relationships throughout their career.

AFTER COMPLETING RELATIONSHIP BUILDING TRAINING, DELEGATES WILL BE ABLE TO

Identify the different types of difficult individuals, and how to interact with each type
Confidently and effectively handle conflict, sensitive to the severity of the conflict
Define problems and evaluate possible solutions
Build report by identifying hindering and helping behaviours
Persuade individuals to come round to a particular point of view, through logic and the outlining of benefits
Negotiate with challenging individuals to achieve the best outcome
Empathise with others, particularly in difficult situations
Understand how the opposing styles of culture can impact business relationships.

Our training course clients include:

Bedfordshire Fire and Rescue

BT

CAE Technology Services

Clayesmore School

Consensus

Crown Prosecution Service

Metropolitan Police

TRP Solicitors

Related Learning and Development

High Potential Coaching

For over 25 years we have supported high potential individuals personally and in business.

HR Coaching

Description Transforming to improve profitability, performance and customer satisfaction? Increasing employee engagement and retention, or implementing your people strategy agenda (from recruitment to succession)? Elite’s coaches have over twenty years of defining, planning and implementing...

Project Coaching

Is your organisation creating a new product, service or department?

Sales Coaching

At Elite our sales coaching is heavily focused on building customer relationships.

Transition Coaching

How does your organisation support people transitioning into a new leadership role? Moving to a new country? Experiencing a life change such as becoming a parent?

Anger Management Training

Gain knowledge, skills and tools to manage your anger and prevent anger controlling you – on our bespoke interactive anger management training course

Change Management Training

Learn and develop change management knowledge and skills to change yourself and lead people in new directions on our interactive bespoke change management training course

Coaching Skills Training

Our bespoke interactive coaching skills training course will gain you the knowledge and skills of coaching to get the most from your staff

Conflict Resolution Training

Reduce your stress when dealing with conflict at work, by using the “tools” from our interactive bespoke conflict resolution training course

Customer Service Training

Advance your staff skills and expertise in customer service to successfully manage client relationships, demonstrate customer care and maximise your business performance in our bespoke interactive customer service training course.

Handling Aggression Training

Gain the knowledge, confidence and skills of how to handle violence and aggression at work on Elite’s bespoke training course

Interpersonal Skills Training

Learn effective interpersonal skills to interact with other people and overcome resistance, engage and motivate people on our bespoke interactive interpersonal skills training course

Letter Writing Training

Get your business letter writing right first time; to save time, create a good impression and stand more chance of getting what you want, book your bespoke interactive letter writing training course

Managing People Training

Learn people management skills from our management training experts on a bespoke management course

Mentoring Training

Mentors gain much from building close working relationships and sharing experiences with mentees. Our interactive bespoke mentoring courses make mentoring meaningful for everyone

Negotiation Training

Enhance your organisation’s negotiation, persuasion and influencing skills with Elite’s Negotiation Training Course

Project Management Training

Our bespoke interactive project management training course will give you the knowledge, skills and confidence to manage projects successfully

Sales Management Training

Learn management skills specific to managing a sales team on our bespoke interactive sales management training course

Sales Presentation Training

Learn to use new methods of engaging attention and winning contracts in our bespoke interactive sales presentation training course

Team Working Skills Training

Strong teamwork skills equal high employee satisfaction and efficiency, resulting in improved business performance – essentially, a strong team means a strong business. Our Teamwork Training Course is designed to maximise the success of the...

Telephone Sales Training

Learn the methods and techniques needed to deliver improved telephone sales performance, in this interactive, bespoke, telesales training course

Telephone Techniques Training

Learn telephone techniques to ensure you make the most of each opportunity available from every telephone enquiry on our bespoke interactive telephone training course

Typical Training Duration: 1-5 days

Where: In-house: Live remote or your office

Training Dates: Client's preferred dates

Find out more

To find out more about this training course, including costs, or how we can tailor training for your organisation, please fill out the form below or call us on +44 (0) 20 3290 1473 or email us at training@elitetraining.co.uk.

We design and deliver interactive, tailored training courses, from one-to-ones to larger groups, usually in-house (in-person or live remote), tailored to business’ unique requirements. We don’t run open public, online or distance learning courses.

Elite Training will not pass your contact details on to any third parties. By submitting this form, you agree with our privacy policy and terms and conditions.