Assertiveness Training
Our bespoke interactive assertiveness training course will teach to confidently deal with issues, instead of emotions, using assertiveness
How we communicate with other people is key to developing successful relationships for organisations to blossom.
Our Communication Skills Training Course focuses on listening, questioning, feedback and communication techniques to demonstrate empathy and build rapport to develop successful relationships.
Our bespoke communications training course is designed for staff and managers who wish to improve the way they communicate, to work more effectively and to sustain high quality working relationships.
Delegates learn how their communication skills impacts their working relationships and how to improve these by actively listening, demonstrating empathy and utilising communication techniques.
Anyone whose role includes communicating with others, whether that’s with colleagues, managers, customers or other stakeholders, and face-to-face, over the phone/video, via email or letter.
By the end of this communications skills course, delegates will be able to:
To develop a wider range of interpersonal skills, including a more in-depth focus on behaviour and managing anger or conflict, we also design and deliver bespoke interpersonal skills training courses, plus courses covering negotiation and persuasion, self awareness, teamwork and management.
We also offer a one-day follow-up course, Advanced Comunication Skills, where delegates are given the chance to reflect on the material taught in the previous course, and how they’ve been able to implement it in their role. Attendees will also be given the chance to apply the skills learnt on our Communication Skills Training Course to interesting, fun and challenging situations, helping both new and existing supervisors to hone their skills. We’ll also cover ways that delegates can continue to improve their communciation skills.
“Upbeat trainer, knowledgable, interactive and kept energy going.” “It was really useful reflecting on differences in personalities and how this may affect communication.”
Our bespoke interactive assertiveness training course will teach to confidently deal with issues, instead of emotions, using assertiveness
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To find out more about this training course, including costs, or how we can tailor training for your organisation, please fill out the form below or call us on +44 (0) 20 3290 1473 or email us at training@elitetraining.co.uk.
We design and deliver interactive, tailored training courses, from one-to-ones to larger groups, usually in-house (in-person or live remote), tailored to business’ unique requirements. We don’t run open public, online or distance learning courses.
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