DURATION

One day

WHERE

Your Offices (In-House)

TRAINING DATES

Client's preferred dates

COSTS

Contact us

Learn the communication skills required in the demanding work place to get things done promptly and efficiently using assertiveness professionally.

 

ABOUT ASSERTIVENESS TRAINING

Assertiveness means to be honest and forthright – and still support the opinions and feelings of others. Gain the confidence and competence to display assertiveness rather than aggressive behaviour.

Assertiveness should not be confused with aggression because aggressive people adopt a 'I win – you lose' mentality to achieve their objectives. The aim should be to solve the problem and get the best result.

Delegates learn how to deal with issues, instead of emotions in an assertive confrontation and the most effective way to ask for what they want. They also learn the various approaches to deal with conflict and why our actions affect others behaviour (Transactional Analysis).

Our assertiveness course contains many practical hints and tips to help you get your message across in a more confident manner, and will enable you to feel more comfortable with your own ability to say yes or no when you mean it.

We will help delegates increase work effectiveness and productivity, achieve greater control of their daily activities and overcome work stressors.

A lack of confidence means a drop in performance; this causes a lack in confidence, and so on... Learn how to stop this process now.

WHO WILL BENEFIT FROM THIS ASSERTIVENESS COURSE: 

Anyone wanting to develop personal effectiveness by being assertive.

By the end of the assertive training course delegates will be able to...

  • use assertive behaviour rather than aggressive or passive behaviour
  • analyse the styles of behaviour and know how to respond to them
  • say no without feeling guilty
  • face the behaviour of others – know how to prepare, what to do and say
  • handle put-downs and a domineering personality
  • use appropriate verbal and non-verbal behaviour in different situations
  • appreciate the benefits of assertiveness
  • use your enhanced feelings of self-confidence in a productive manner.

 

Contact Us

Graeme Jones
Head of Training Services
Elite Training European Ltd
3 Parkers Place
Martlesham Heath
Ipswich
IP5 3UX
UK

Telephone: +44 (0) 20 3290 1473

Email: training@elitetraining.co.uk

ABOUT US

  • For over 20 years we've been delivering excellent management training and personal development skills to businesses and public sector organisations across the UK.
  • Our trainers enhance the learning experience with our high energy, results driven approach.
  • Experiential learning with business games and training materials help participants acquire essential knowledge and skills through active, self-reflective engagement and enable them to remember the key learning points.

WHY CHOOSE ELITE TRAINING

  • Training Courses: Skilled and experienced trainers that develop and understand your needs and deliver enjoyable, tailored and cost-effective in-house training.
  • Business Games: Fun and realistic, sold worldwide to use over and over again for quality development.
  • Team Building: Injecting training expertise, real-life examples and fun to draw out key learnings.
  • Coaching: Results driven executive and business coaching, creating environments where people develop and thrive, improving performance.
  • Development Programmes: Tailored and bespoke programmes, developing and inspiring leaders, supporting strategic objectives and business change.

 

OUR CLIENTS

Here are some of our customers who appreciate our experience in training and enjoyed our courses and business games:

BALFOUR BEATTY COCA-COLA GLAXOSMITHKLINE GOLDMAN SACHS
       
IKEA JOHN LEWIS PWC WALMART

If you are interested in finding out more about our Assertiveness course please fill out the form.

To tailor assertiveness training to meet your requirements, please call us on:

+44 (0) 20 3290 1473

Elite Training will not pass your contact details on to any third parties, and will only contact you in relation to your enquiries.

 

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Elite Training European Ltd

Telephone: +44 (0) 20 3290 1473

Email: info@elitetraining.co.uk

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