12 months


In-house: Live remote, your office, or local cohort

Training Dates

Client's preferred dates


Contact us to use your apprenticeship levy or for 95% Government co-investment

The Operations and Departmental Manager Level 5 apprenticeship standard is an option for organisational cohorts (minimum 12 apprentices) and open programmes (delivered remotely and/or with other local organisations).


The Operations and Departmental Manager Level 5 apprenticeship standard covers managing teams and/or projects in line with the organisation’s operational or departmental strategy.

  • Typical responsibilities: Creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring
  • Who: Operations Manager, Department Manager and Specialist Managers, other managers.
  • Planned Duration: 12 months (typically 30 months). Apprenticeships must last a minimum of twelve months and involve at least 20% Off The Job (OTJ) training, e.g. Training courses, coaching, shadowing colleagues, mentor support, managing projects, reading, etc. Given the typical calibre of operations and departmental managers we train and pressures on them, our usual design for this apprenticeship is over a twelve month timeframe.
  • Max Funding: Your investment for this apprenticeship standard is normally £7,000 per apprentice, paid directly from your apprenticeship levy pot, or if you're a non-levy paying employer (or have insufficient funds in your apprenticeship levy account), the Government would co-invest 95%, hence your organisation would invest just £350 + VAT per apprentice.
  • Entry Requirements: Decided by each employer, e.g. Five GCSEs at Grade C or higher. Apprentices without level 2 English and Maths will need to achieve this prior to the End Point Assessment (EPA).
  • Progression: On completion apprentices can register as a full member with the Institute of Leadership and Management (ILM) for £150 pa with post-nominals MInstLM and/or Chartered Management Institute (CMI) for £183 pa + £30 initial fee with post-nominals MCMI. Those with three years’ management experience can apply for Chartered Manager status through the CMI for £227 pa + £125 + VAT upgrade fee with post-nominals CMgr MCMI

About us

  • For 25 years we've been delivering excellent bespoke business, management and personal development skills training courses to organisations, including businesses, public sector and not for profit across the UK and EMEA.
  • Our trainers enhance the learning experience with our high energy, results driven, interactive approach, both in the classroom or through live remote training.
  • Experiential learning with business games and training materials help participants acquire essential knowledge and skills through active, self-reflective engagement and enable them to remember the key learning points.


  • Training Courses: Skilled and experienced trainers that develop and understand your needs and deliver enjoyable, tailored and cost-effective in-house training.
  • Business Games: Fun and realistic, sold worldwide to use over and over again for quality development.
  • Team Building: Injecting training expertise, real-life examples and fun to draw out key learnings.
  • Coaching: Results driven executive and business coaching, creating environments where people develop and thrive, improving performance.
  • Development Programmes: Tailored and bespoke programmes, developing and inspiring leaders, supporting strategic objectives and business change.
  • Apprenticeship Standards: Utilise your apprenticeship levy for Level 3-5 business and management apprenticeship standards, designed to your unique requirements.
  • Your choice of in-person or remote learning and development.

Here are some of our customers who appreciate our experience in training and enjoyed our courses and business games:


If you are interested in finding out more about our Operations and Departmental Manager Level 5 apprenticeship standard, please fill out this form.

We design and deliver interactive tailored apprenticeship standards, usually in-house, tailored to business' unique requirements. Our open programmes are for level 3-5 business / management apprenticeship standards only. We don’t run open public, online or distance learning courses.

To tailor the Operations and Departmental Manager Level 5 apprenticeship standard, please call us on:

+44 (0) 20 3290 1473

Elite Training will not pass your contact details on to any third parties, and will only contact you in relation to your enquiries.