The supervisor is the critical business link between the higher echelons of a business deciding strategy and the people employed to deliver that strategy. The supervisor requires a whole range of skills to achieve the goals of the business and meet the needs of the supervised staff. This course trains new or existing supervisors on those essential skills to be successful.
One day a person is 'one of the team' and the next day they can be a supervisor of the team. To perform this role effectively and get results through other people, requires a new range of supervisor skills.
This course helps participants to make the transition from team member to an efficient and respected supervisor.
Our supervisor courses cover the important areas a supervisor needs. Through exercises, case studies, practical examples and clear guidelines we will develop the necessary skills and knowledge to achieve results through the effective supervision of staff.
First line managers, supervisors or team leaders new to the role of supervision, or for anyone who is considering taking on or applying for a new position that requires supervision of others.
Our supervisory skills training helps participants to make the transition from team member to an efficient and respected supervisor.
Duration: 1 to 5 days depending on delegates needs
In order to establish the training needs of supervisors we ask clients the following questions:
This helps us to tailor supervisors courses to meet our client's needs and decide on which of the following four areas of responsibility for a supervisor are essential for the course:
Following discussion with our clients we then set the learning outcomes. This is an example of part of the managing information training learning outcomes:
On completion of this section of the syllabus the supervisor will be able to:
Accept the need for supervisors or team leaders to develop effective communication skills.
“A nice mix of written information and practical sessions. Very good course. I felt confident in taking part in practical activities and didn't feel afraid to say my views. Enjoyed myself. Mick is a very good facilitator.”K. O'Loughlen - Wandsworth Campus
“A lot of information was provided which is very useful and enjoyable. An excellent tutor who met all the group needs.”M. Dangarembizi - HORIBA
“A very good course, I need more courses like this. I gained lots of information by interesting teaching methods.”G. Sivalingam – French Croissant Company
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